Return & Refund Policy

RETURN & REFUND POLICY

Rad Era Collectibles
Effective Date: 06/01/2026

ALL SALES FINAL

All sales are final.

Due to the collectible, vintage, limited-edition, and condition-sensitive nature of our products, we do not accept returns, exchanges, cancellations, or refunds for:

Buyer's remorse
Change of mind
Ordering the wrong item
Failure to read descriptions
Failure to review photographs
Minor cosmetic imperfections
Packaging wear
Manufacturing variations
Perceived grading differences
Market value fluctuations

PRODUCT CONDITION

All items are sold AS IS.

Customers are encouraged to carefully review all photographs and product descriptions before making a purchase.

Product condition assessments are our good-faith opinion and may differ from a customer's expectations.

DAMAGED OR INCORRECT ITEMS

If you receive:

A materially incorrect item, or
An item that was substantially damaged before shipment and not disclosed in the listing,

you must contact us within 3 calendar days of delivery.

Please include:

Order number
Description of the issue
Photographs of the item
Photographs of the packaging

We reserve the right to determine, in our sole reasonable discretion, whether a replacement, store credit, partial refund, or other resolution is appropriate.

LOST PACKAGES

If tracking shows a package as delivered, we are not responsible for theft, loss, or misdelivery occurring after delivery.

Customers should contact the shipping carrier regarding delivery disputes.

CHARGEBACKS

Initiating a chargeback without first contacting us to resolve an issue may result in supporting documentation being provided to the payment processor, including order records, shipment records, tracking information, product photographs, and customer communications.